Frequently Asked
Questions

Step 1: Pls ensure your pup has:

Up to date vaccinations
Up to date flea and tick treatment
Vaccination against Canine Infectious Respiratory Disease Complex (CIRDC) a.k.a. Kennel Cough is mandatory for boarding (highly recommended for daycare). We also strongly recommend getting vaccinated if your dog is a senior or young pup that may be vulnerable to infectious diseases.

Step 2: Pls book an evaluation here!

Step 3: Prepare for evaluation!

We’ll provide a form so you can provide details (Pup’s temperament, feed requirements, medication, habits, allergies etc) you’d like us to note.

(For Boarding) Step 4: Gently easing your pup into the facility with 1 – 2 daycare sessions prior to boarding.

Boarding:

Bring your pups favourite food for breakfast and dinner!
Treats for training and chews
*Medication if you require us to administer, charges apply.
We generally don’t encourage toys or beds but feel free to include those if you’d like
If you have an anxious pup, we encourage a shirt/ piece of clothing with your scent.

Daycare PlayGroup:

Small bite sized, high value treats! So we can do some work here.
No retractable leashes pls!
If you have an anxious pup, we encourage a shirt/ piece of clothing with your scent.

Pls book minimally 3 days in advance.

Self check-in is after 8am. Self check-out is between 8am and 12pm the next day.

Please let us know in advance.

*We are closed from 1pm – 3pm for nap time!

Weekdays:

Self check-in is between after 8am. Self check-out is before 6pm.

Early check-in from 730am is chargeable $15.
Late check out from 6 – 630pm: $15. We close at 630pm! Late charges after 630pm are at $20 /15mins.

Please let us know in advance.

*We are closed from 1pm – 3pm for nap time!

Saturdays:

Self check-in is between after 9am. Self check-out is before 5pm.

What are my payment options?

We accept the following payment options :

All dogs must go through a 1.5 hour evaluation before checking in. This is to evaluate if your pup and you are comfortable with the facility.

Boarding: Additionally, 1 – 2 daycare sessions will be requested to gradually ease your pup into the facility before his/her slumber party.

Evaluation bookings can be done here.

Booking slots are limited and are carefully scheduled to take into account your pups temperament, behaviour and size.

Cancellations can be made up to 3 days in advance so the slots can be release to other pups!

Accreditations